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Human Advisors Narrowly Beats Robo-Advisors in Client Satisfaction
A recent survey by the New York Financial Planning Association has determined that 75% of retirement investors are satisfied with their human advisors, which is only 2 percentage points higher than for investors who use robo-advisors. So reports FA Magazine.
Human advisors appear to have the upper hand during challenging marketing times, with only 40% of robo-advisor clients saying they are comfortable with automated advice services when markets are volatile.
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