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The coronavirus has caused a lot of changes, including the way FAs communicate with clients. And, some of those changes may be permanent. So reports Think Advisor.

email 3249062 640 smallIn fact 57% of investors noted in a recent poll that communications with their advisor has changed, and 62% say they would keep at least some of the new methods after the pandemic ends. Those new methods include phone calls, emails, video chats, text messages, social media, snail mail and even in-person.

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